Quick Question…

Seeing is believingImpersonate

When it comes to supporting software, if a picture is worth a thousand words, being able to log in AS IF you were the person you’re trying to help is priceless.

But we’re giving that ability away for free, with three simple steps.

Create a Dashboard

ASAI2

For your convenience, here’s the tricky part in the middle, so you can paste it and replace the defaults with your own values:


https://www.atappstore.com/extras/QuickQuestion.htm?email=sysadmin@yourdomain.com&subject=Quick%20Question&body=I%20have%20a%20Quick%20Question…&domain=yourdomain&sessionID={!$$SESSION}

Use The Dashboard

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Send The Email

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With great power comes great responsibility, so DO treat these emails with respect. If you’re in doubt, check with your Workfront System Administrator and/or Network IT Group to confirm that your organization authorizes its use. There is no warranty, no refunds, caveat emptor, etc.

But otherwise, enjoy, and please drop us a line and let us know how it’s working out.

On May 18th, 2014, posted in: Cool, Popular, Practical by